Life Philosophy

  • Joy in Duty
  • To Serve Not to be Served

Life Passion

  • Provide quality service fairly with transparency and delivering the best administration with integrity
  • Promote accountability in policy making and service deliverability to maximize cost effectiveness.

Work experience

Washington State Department of Social & Health Services
Public Benefits Specialist

2021 - 2022
Employment Security Department
Unemployment Insurance Specialist

2019 - 2021
King County Department of Metro Transit
Transit Customer Information Specialist

2016 - 2019
Business Operations Specialist

Various Elections
Snohomish County Office of Auditor
Auditor (Temp) – Dropbox Closer

Various Elections
King County Elections
Administrative Specialist I

2013 - 2014
Shoreline Community College
Representative on College Council
  • Washington Administrative Code Review Committee (in Shoreline Community College).
  • Pagoda Union Building (PUB) Space Usage Planning Committee.

Training & Certification

Microsoft Office Specialist:
Microsoft Word (Office 2016)

Microsoft Office Specialist:
Microsoft Excel (Office 2016)

Microsoft Office Specialist:
Outlook Associate (Office 2019)

National Association of State Workforce Agencies
National Association of State Workforce Agencies
Fact-Finding and Adjudication (NIA FF)
ICON Claims Certificate
UI Operations Integrity Certificate (NIA 1)
Disaster Unemployment Assistance

Basic Professional Mediation Training – Facilitated Mediation

National Notary Association
Certified and Background Screened

Lean Six Sigma White Belt Certified

Project Management Essential Certified®

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